FAQ

These are the questions that our clients ask. We hope we can answer your question but if not, please get in touch.

 

Q: Do you repair domestic pressure washers?
A: We mainly repair commercial and industrial machines. We can repair Karcher and Alto branded domestic machines however the repair is likely to cost at least £40.

Q: Do you repair any make and model of pressure washer and steam cleaner?
A: We can repair nearly all commercial and industrial cleaning equipment. The exception is Chinese manufactured units as there is normally nowhere to obtain parts.

Q: Do you repair vacuum cleaners?
A: Yes we can repair most commercial vacuums.

Q: Do you repair floor cleaners, scrubber driers and sweepers?
A: Yes we repair most commercial cleaning equipment.

Q: Do you sell new and used equipment?
A: Yes we sell new equipment from manufactures including Karcher, Alto, Nilfisk, Cleanwell, Numatic, DirtDriver, Dual Pumps, Kranzle, Interpump. Please get in touch for our stock of used equipment.

Q: Do you have soaps, chemicals and detergents for floor cleaners, pressure washers and steam cleaners?
A: Yes we stock a comprehensive range.

Q: Do you give advice on the phone?
A: We are very happy to help out with advice and guidance.

Q: If the fuse has blown what do I do?
A: Please call us for advice.

Q: The service light is flashing what should I do?
A: Please give us a call to arrange a service as the machine will eventually stop working

Q: What do you do on a service?
A: Replace the pump oil, electrode, fuel jet and filters. Check machine for safety and operation.

Q: My pressure washer is working at low pressure what can I check?
A: Check that the water supply tap is on and there is no kink in the supply hose. Also check for a blockage in the nozzle.

Q; The high-pressure hose has burst or is leaking. Can you repair or replace this?
A: Yes we can help with this. There are many types of hoses, couplings and end fittings so please get in touch so we can help you find the correct one.

Q: My steam cleaner is not heating up what can I check?
A: Make sure that there is sufficient fuel in the tank and that the water supply is switched on. If you need further guidance please give us a call.

Q: How often should I have my machine serviced?
A: If it is used daily then at least twice a year. If it is used once a week or more, once a year.

Q: Do you do on-site repairs?
A: Yes we have fully stocked service vans and trained engineers.

Q: What makes of machine do you repair and service?
A: We repair most makes of cleaning equipment including Karcher, Alto, Nilfisk, Cleanwell, MAC, Numatic, KEW, DirtDriver, Demon, Dual Pumps, Brendon, Kranzle, Interpump, CAT, Speck, Clark, Clarke, Tennant, Gansow.

 

Please call us on 01386 860032 if you need further advice..